HP
Code: HP2-B110
Exam Name: Selling HP Imaging and Printing Supplies
Question: 1
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What are the components of Laser cartridges? (Select three.)
A. Imaging drum
B. Laser diode
C. Pick-up roller
D. Charging roller
E. Cleaning blade F. Fuser
Answer: A, B, E
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Question: 2
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Which laser-supplies product offers the highest number of printable pages?
A. EU cartridge packs
B. E cartridge packs
C. A cartridge packs
D. XD cartridge packs
Answer: D
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Question: 3
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Approximately what percent of the HP printers imaging system is contained in the HP laserJet All-in-One print cartridge?
A. 70%
B. 50%
C. 90%
D. 30%
Answer: A
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Question: 4
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Why should you look after a loyal customer?
A. They tend to be more faithful to one reseller.
B. They spend the most money.
C. They tend to be more demanding.
D. They are willing to sacrifice quality for an attractive price.
Answer: A
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Question: 5
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What is the name of the HP print cartridge return and recycle program?
A. HP Environmental Care Pack
B. HP Go Recycle
C. HP Earth Care
D. HP Planet Partner
Answer: D
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Explanation: Reference:
https://h30248.www3.hp.com/recycle/ereturns/welcome-hpe.asp?__cc=gb&__la=en
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